![]() ![]() Restart Your Phone Press your device’s power button for approximately 10 seconds and select the Restart/Reboot option. For Surface Duo and select Samsung devices, you’ll be prompted to open Link to Windows instead, which is preinstalled on your Android device. Open a browser on your Android device, type in the browser, and then download the Your Phone Companion app. You can usually force stop an app through your phone’s Settings app. For more info, contact your device manufacturer. How do you fix an app that wont open on your phone? Select All from the drop-down list, scroll to find Link to Windows service, and turn the toggle Off. Open Android Settings > Apps > Link to Windows Service > Battery > Optimize battery usage. Scroll down to Your Phone Companion and select Don’t optimize. Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter. Select the app you want to reinstall, and then select Install. ![]() Reinstall your apps: In Microsoft Store, select See more > My Library. ![]()
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